FAQ's

We got you covered!

What is a Magnetic Salon Tray?

Accessories integrate to special metal plates that, along with magnets, ensure they are securely held in place. There are different kinds of accessories to fit any special needs in your hair styling journey: magnetic bowls, extensions holders, Dyson throne, foil holders or special silicone cups for any extra tools.

Where do you ship to?

We currently ship to the US and Europe

How do I assemble my tray?

It's very fast and easy to assemble any of our trays. Also feel free to check the section "How to Assemble" for extra guidance

What is the estimated time for shipping orders?

We normally ship orders within 3 business days from placement.

Depending on your shipping address, we will offer shipping alternatives from the major shipping carriers.

Contiguous US/EU orders normally take 5-8 business days to arrive.

How to track my order?

Simply find your tracking number and click the provided link from the shipment confirmation email.

How can I confirm if my order went through the system?

You should receive a confirmation letter from us with all the purchased items listed. Please ensure you check your spam folder to see if it’s there.

Can I work with you as an influencer?

Absolutely! Feel free to shoot us a message

Can I promote your products as an affiliate marketer?

Surely! Whether you are a blogger, influencer or a hair stylist wanting to earn a % commission, we are happy to discuss it with you! Feel free to shoot us a message